Downtime Notice………..
26-11-09
A message from Pixelmakers to Wilt and shared here to our vast number of regular readers across the world.
If you fail to hit the site it will be for a very limited period as it migrates to a further offshore site.
Apologies to readers for any disruption to normal service.
This is advance notification that on November 26, 2009, we will be moving your webserver and email server to a much more robust hosting system.
What does this mean?
During the hours of 5.30pm to 11pm, we will be migrating all your data to a more secure, faster and bigger server as part of our ongoing maintenance.
Why?
Due to the traffic and requirements of our customer’s web systems and the fluctuations we have monitored over six months, we are noticing that the current servers may be on the verge of overload. We’re making this move at no extra charge in order to maintain the excellent service and quality that you have come to expect.
We are also very proud that the data centre we are migrating to has been created with the environment in mind, using technologies like cold-aisle containment and more efficient servers. This will result in reducing our carbon footprint without compromising the quality of services provided.
What will happen?
At the worst case scenario, your email and web services will fail to function for a period of up to one hour. However, we expect the transition to be completely seamless with no loss of service whatsoever. If you experience any problems during Friday 27th November, please contact us immediately.
What do I as a Pixelmakers customer need to do?
Nothing. We’re taking care of this for you in order to ensure that your future hosting services with Pixelmakers is consistent with the new technology available to us.
What exactly can I expect to have changed?
Your web site will be quicker to load, your emails will be handled with better spam protection both in and outward, and your customers can rest easy knowing that the security on your site is amongst the highest in the industry.
Your web server IP address will also change, but that will all be taken care of. You need not change any settings.
We trust this is in order, but if you have any questions regarding this change over, please feel free to contact us.